@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');
/* =====================================================================
   WISMAD WhatsApp Bot - design system (admin panel + client portal)
   Clean SaaS style. Change colours only in the :root variables below.
   ===================================================================== */
:root{
  --bg:#F6F7F9; --card:#FFFFFF; --ink:#101828; --text:#344054; --muted:#667085; --line:#E4E7EC; --line-2:#F0F2F5;
  --blue:#2563EB; --blue-2:#1D4ED8; --violet:#6366F1; --soft:#F2F4F7; --brand-soft:#EFF4FF; --dark:#101828; --side:#FFFFFF;
  --green:#067647; --green-bg:#ECFDF3; --amber:#B54708; --amber-bg:#FFFAEB; --red:#B42318; --red-bg:#FEF3F2;
  --shadow:0 1px 2px rgba(16,24,40,.05); --shadow-md:0 4px 12px -2px rgba(16,24,40,.08),0 2px 4px -2px rgba(16,24,40,.04);
  --grad:var(--blue); --grad-v:var(--blue);
  --r:12px; --r-sm:8px;
  --ring:0 0 0 4px rgba(37,99,235,.14);
}
@media (prefers-color-scheme:dark){
  :root:not([data-theme="light"]){
    --bg:#0C111D; --card:#161B26; --ink:#F5F5F6; --text:#CECFD2; --muted:#94969C; --line:#262B36; --line-2:#1F242F;
    --soft:#1F242F; --brand-soft:#172554; --dark:#F5F5F6; --side:#111622;
    --green:#47CD89; --green-bg:#053321; --amber:#FDB022; --amber-bg:#4E1D09; --red:#F97066; --red-bg:#55160C;
    --shadow:0 1px 2px rgba(0,0,0,.3); --shadow-md:0 4px 12px rgba(0,0,0,.4);
  }
}
:root[data-theme="dark"]{
  --bg:#0C111D; --card:#161B26; --ink:#F5F5F6; --text:#CECFD2; --muted:#94969C; --line:#262B36; --line-2:#1F242F;
  --soft:#1F242F; --brand-soft:#172554; --dark:#F5F5F6; --side:#111622;
  --green:#47CD89; --green-bg:#053321; --amber:#FDB022; --amber-bg:#4E1D09; --red:#F97066; --red-bg:#55160C;
  --shadow:0 1px 2px rgba(0,0,0,.3); --shadow-md:0 4px 12px rgba(0,0,0,.4);
}
*,*::before,*::after{box-sizing:border-box}
html{height:100%;-webkit-text-size-adjust:100%}
body{margin:0;min-height:100%;font-family:"Inter",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:var(--text);background:var(--bg);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;font-feature-settings:"cv11","ss01"}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
:focus-visible{outline:2px solid var(--blue);outline-offset:2px;border-radius:6px}
a{color:var(--blue);text-decoration:none}
a:hover{text-decoration:underline}
h1,h2,h3,h4{color:var(--ink);letter-spacing:-.01em;margin:0;font-weight:600}
b,strong{color:var(--ink);font-weight:600}
img,svg{max-width:100%}
code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.85em}
.hidden{display:none!important}
.muted{color:var(--muted)}
.grad-text{color:var(--blue)}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.45rem;height:36px;padding:0 14px;border-radius:var(--r-sm);font-weight:600;font-size:13.5px;
  white-space:nowrap;text-decoration:none!important;background:var(--card);color:var(--ink);border:1px solid var(--line);box-shadow:var(--shadow);transition:background .15s,border-color .15s}
.btn:hover{background:var(--soft)}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn-blue,.btn.primary{background:var(--blue);color:#fff;border-color:var(--blue)}
.btn-blue:hover,.btn.primary:hover{background:var(--blue-2);border-color:var(--blue-2)}
.btn-dark{background:var(--ink);color:var(--card);border-color:var(--ink)}
.btn-dark:hover{opacity:.9;background:var(--ink)}
.btn-ghost{background:transparent;box-shadow:none}
.btn-sm,.btn.small{height:32px;padding:0 12px;font-size:13px}
.btn-block{width:100%}
.btn-danger,.btn.danger{color:var(--red)}
.btn-danger:hover{background:var(--red-bg);border-color:var(--red-bg)}
.btn-ok{color:var(--green)}
.btn-ok:hover{background:var(--green-bg)}
.icon{width:32px;height:32px;border:1px solid var(--line);background:var(--card);border-radius:var(--r-sm);display:inline-grid;place-items:center;font-size:.9rem;padding:0}
.icon:hover{background:var(--soft)}
.icon.del{color:var(--red)}
.icon svg{width:16px;height:16px}

/* ---------- forms ---------- */
.field{margin-bottom:16px}
.field>label,.lbl{display:block;font-weight:500;font-size:13px;color:var(--text);margin-bottom:6px}
.input,.field input[type=text],.field input[type=email],.field input[type=password],.field input[type=number],.field input[type=tel],.field input[type=search],.field select,.field textarea,select.input,textarea.input{
  width:100%;height:38px;padding:0 12px;border:1px solid var(--line);border-radius:var(--r-sm);background:var(--card);color:var(--ink);outline:none;box-shadow:var(--shadow);transition:border-color .15s,box-shadow .15s}
.field textarea,textarea.input{height:auto;padding:10px 12px}
.input:focus,.field input:focus,.field select:focus,.field textarea:focus{border-color:#84ADFF;box-shadow:var(--ring)}
.input::placeholder,.field input::placeholder,textarea::placeholder{color:#98A2B3}
textarea{min-height:90px;resize:vertical;line-height:1.5}
.hint{color:var(--muted);font-size:12.5px;margin-top:6px}
.err-msg{color:var(--red);font-size:12.5px;display:block;min-height:1em}
.pw-wrap{position:relative}
.pw-wrap button{position:absolute;right:6px;top:50%;transform:translateY(-50%);border:0;background:none;color:var(--muted);font-size:12px;font-weight:600;padding:4px 8px;border-radius:6px}
.pw-wrap button:hover{background:var(--soft)}
.check{display:flex;gap:10px;align-items:flex-start;font-size:13.5px;cursor:pointer;color:var(--text)}
.check input{width:16px;height:16px;margin-top:2px;accent-color:var(--blue);flex:none}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.between{justify-content:space-between}
.row2,.two{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.three{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px}
.count{float:right;font-size:11.5px;color:var(--muted);font-weight:500}
.count.over{color:var(--red);font-weight:600}

/* ---------- alerts ---------- */
.alert,.notice,.errors{border-radius:var(--r-sm);padding:10px 14px;margin-bottom:16px;font-size:13.5px;border:1px solid transparent}
.alert.err,.errors{background:var(--red-bg);color:var(--red);border-color:rgba(180,35,24,.15)}
.errors b{color:inherit}
.errors ul{margin:4px 0 0;padding-left:18px}
.alert.ok{background:var(--green-bg);color:var(--green);border-color:rgba(6,118,71,.15)}
.alert.info{background:var(--brand-soft);color:var(--blue-2);border-color:rgba(37,99,235,.15)}
.notice{background:var(--amber-bg);color:var(--amber);border-color:rgba(181,71,8,.15)}

/* ---------- logo ---------- */
.logo{display:flex;align-items:center;gap:10px;font-weight:700;font-size:15px;color:var(--ink)!important;text-decoration:none!important;letter-spacing:-.01em}
.logo i{width:28px;height:28px;border-radius:7px;background:var(--blue);color:#fff;display:grid;place-items:center;font-style:normal;font-weight:700;font-size:14px}
.logo small{font-size:11px;font-weight:600;color:var(--muted);border:1px solid var(--line);padding:1px 6px;border-radius:6px}

/* ---------- auth (login / register) ---------- */
.auth{min-height:100vh;display:grid;grid-template-columns:1fr 1fr;background:var(--card)}
.auth-hero{background:#0B1220;color:#C8D0E0;padding:48px 56px;display:flex;flex-direction:column;justify-content:center;gap:0;position:relative;overflow:hidden}
.auth-hero::after{content:"";position:absolute;inset:auto -120px -160px auto;width:420px;height:420px;border-radius:50%;background:radial-gradient(closest-side,rgba(37,99,235,.35),transparent);pointer-events:none}
.auth-hero .logo{color:#fff!important;position:absolute;top:40px;left:56px}
.auth-hero .logo small{color:#98A2B3;border-color:#344054}
.auth-hero h1{color:#fff;font-size:clamp(28px,3vw,38px);line-height:1.15;letter-spacing:-.02em;margin:0 0 14px;font-weight:600;max-width:520px}
.auth-hero h1 span{color:#8EB4FF}
.auth-hero p{color:#98A2B3;max-width:460px;margin:0 0 32px;font-size:15px}
.hero-mini{display:grid;gap:12px;max-width:440px;position:relative;z-index:1}
.float-card{background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.09);border-radius:var(--r);padding:14px 16px;color:#C8D0E0}
.float-card b,.float-card div{color:#E4E7EC}
.float-card .muted{color:#98A2B3!important}
.float-card.fc1{display:flex;align-items:center;gap:12px}
.float-card.fc2{margin:0}
.pill{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:999px;padding:4px 10px;font-size:12px;font-weight:500}
.pill b{background:var(--blue);color:#fff;border-radius:999px;padding:0 6px;font-size:11px}
.auth-card{width:100%;max-width:400px;margin:auto;padding:48px 24px}
.auth-card h2{font-size:24px;margin:0 0 6px;font-weight:600;letter-spacing:-.02em}
.auth-card .sub{color:var(--muted);margin:0 0 28px;font-size:14px}
.switch,.switch-link{text-align:center;color:var(--muted);font-size:13.5px;margin-top:20px}
.otp-boxes{display:flex;gap:8px;justify-content:space-between;margin:6px 0 18px}
.otp-boxes input{width:100%;height:48px;max-width:52px;text-align:center;font-size:20px;font-weight:600;border:1px solid var(--line);border-radius:var(--r-sm);background:var(--card);color:var(--ink);outline:none;box-shadow:var(--shadow)}
.otp-boxes input:focus{border-color:#84ADFF;box-shadow:var(--ring)}

/* ---------- avatar / dots / chips ---------- */
.avatar{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;font-weight:600;color:#fff;flex-shrink:0;font-size:12px;background:var(--blue)}
.avatar.sm{width:28px;height:28px;font-size:11px}
.dot{width:6px;height:6px;border-radius:50%;background:var(--green);display:inline-block;flex:none}
.chip{display:inline-flex;align-items:center;gap:5px;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:500;white-space:nowrap;border:1px solid transparent;line-height:18px}
.chip.new,.chip.blue,.chip.lead{background:var(--brand-soft);color:var(--blue-2);border-color:rgba(37,99,235,.18)}
.chip.contacted,.chip.paused,.chip.wait,.chip.support,.chip.open{background:var(--amber-bg);color:var(--amber);border-color:rgba(181,71,8,.18)}
.chip.converted,.chip.active,.chip.on,.chip.callback,.chip.done{background:var(--green-bg);color:var(--green);border-color:rgba(6,118,71,.18)}
.chip.closed,.chip.draft,.chip.grey{background:var(--soft);color:var(--muted);border-color:var(--line)}
.chip.off,.chip.red{background:var(--red-bg);color:var(--red);border-color:rgba(180,35,24,.18)}
.tag-opt{display:inline-block;font-size:12px;padding:1px 8px;border-radius:6px;background:var(--soft);border:1px solid var(--line);margin:3px 3px 0 0}

/* ---------- app shell ---------- */
.app{display:grid;grid-template-columns:248px 1fr;min-height:100vh;min-height:100dvh}
.side{position:sticky;top:0;height:100vh;height:100dvh;background:var(--side);border-right:1px solid var(--line)}
.side-inner{height:100%;display:flex;flex-direction:column;overflow:auto;padding:16px 12px}
.side .logo{padding:4px 8px 20px}
.nav{display:flex;flex-direction:column;gap:2px}
.nav a,.nav button{display:flex;align-items:center;gap:10px;border:0;background:none;height:36px;padding:0 10px;border-radius:6px;font-weight:500;color:var(--text);text-align:left;text-decoration:none!important;font-size:13.5px;width:100%}
.nav svg{width:18px;height:18px;flex-shrink:0;color:var(--muted)}
.nav a:hover,.nav button:hover{background:var(--soft);color:var(--ink)}
.nav a.on{background:var(--brand-soft);color:var(--blue-2);font-weight:600}
.nav a.on svg{color:var(--blue)}
.nav a>span{display:flex;align-items:center;gap:6px;flex:1;min-width:0}
.nav a>span .chip{margin-left:auto;font-size:11px;padding:0 6px;line-height:18px}
.nav-label{font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.06em;padding:16px 10px 6px}
.nav-client{margin:14px 0 4px;padding:10px;border-top:1px solid var(--line)}
.nav-client small{color:var(--muted);font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.06em}
.nav-client b{display:block;font-size:14px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.side-foot{margin-top:auto;border:1px solid var(--line);border-radius:var(--r);padding:14px;font-size:13px;background:var(--card)}
.side-foot b{font-size:13px}
.side-foot p{margin:4px 0 12px;color:var(--muted)}
.main{min-width:0;display:flex;flex-direction:column}
.top{position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:16px;height:64px;padding:0 28px;background:color-mix(in srgb,var(--card) 92%,transparent);backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}
.top h1{margin:0;font-size:18px;font-weight:600;letter-spacing:-.01em}
.top .hi{color:var(--muted);font-size:12.5px;margin:1px 0 0}
.top-right{display:flex;align-items:center;gap:10px}
.bot-status{display:inline-flex;align-items:center;gap:6px;background:var(--green-bg);color:var(--green);padding:0 10px;height:28px;border-radius:999px;font-weight:500;font-size:12.5px;white-space:nowrap;border:1px solid rgba(6,118,71,.18)}
.bot-status.off{background:var(--red-bg);color:var(--red);border-color:rgba(180,35,24,.18)}.bot-status.off .dot{background:var(--red)}
.bot-status.wait{background:var(--amber-bg);color:var(--amber);border-color:rgba(181,71,8,.18)}.bot-status.wait .dot{background:var(--amber)}
.bot-status .dot{animation:pulse 2s infinite}
@keyframes pulse{50%{box-shadow:0 0 0 4px rgba(6,118,71,.15)}}
.me{display:flex;align-items:center;gap:8px;height:36px;padding:0 10px 0 4px;border-radius:999px;font-weight:500;font-size:13px;border:1px solid var(--line);background:var(--card)}
.menu-btn{display:none;border:1px solid var(--line);background:var(--card);border-radius:var(--r-sm);width:36px;height:36px;place-items:center;padding:0}
.menu-btn svg{width:18px;height:18px}
.theme-btn{border:1px solid var(--line);background:var(--card);border-radius:var(--r-sm);width:36px;height:36px;display:grid;place-items:center;color:var(--muted);font-size:15px}
.theme-btn:hover{background:var(--soft)}
.scrim{position:fixed;inset:0;background:rgba(16,24,40,.45);z-index:30}
#app{padding:28px;max-width:1400px;width:100%}
/* narrow sidebar (flow builder) */
.app.rail{grid-template-columns:64px 1fr}
.app.rail .side-inner{padding:14px 10px;align-items:center}
.app.rail .logo{padding:4px 0 18px}
.app.rail .logo span,.app.rail .nav span,.app.rail .nav-label,.app.rail .nav-client,.app.rail .side-foot,.app.rail .logo small{display:none}
.app.rail .nav a{justify-content:center;padding:0;width:40px;height:40px}
.app.rail #app{padding:0;max-width:none}

/* ---------- cards / stats ---------- */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:20px;box-shadow:var(--shadow)}
.card h3{margin:0 0 2px;font-size:15px;font-weight:600}
.card .desc,.desc{color:var(--muted);font-size:13px;margin:0}
.card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:16px;flex-wrap:wrap}
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:16px}
.stat{display:flex;flex-direction:row-reverse;justify-content:space-between;align-items:flex-start;gap:12px;padding:18px 20px}
.stat .ic{width:36px;height:36px;border-radius:var(--r-sm);display:grid;place-items:center;flex-shrink:0;background:var(--soft)!important;color:var(--muted)!important;border:1px solid var(--line)}
.stat .ic svg{width:18px;height:18px}
.stat>div:last-child{display:flex;flex-direction:column}
.stat>div:last-child>span{order:1}.stat>div:last-child>strong{order:2}.stat>div:last-child>*:not(span):not(strong){order:3;margin:4px 0 0}
.stat strong{display:block;font-size:26px;font-weight:600;letter-spacing:-.02em;line-height:1.2;margin-top:6px;color:var(--ink)}
.stat span{color:var(--muted);font-size:13px;font-weight:500}
.stat em{font-style:normal;font-size:12px;font-weight:500;color:var(--green);margin-left:6px}
.grid-2{display:grid;grid-template-columns:1.6fr 1fr;gap:16px;margin-bottom:16px}
.grid-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:16px}
.set-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}
.stack{display:flex;flex-direction:column;gap:16px}
.kv{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--line-2);font-size:13.5px;gap:16px}
.kv:last-child{border-bottom:0}
.kv span{color:var(--muted)}
.legend{display:flex;gap:14px;font-size:12.5px;color:var(--muted)}
.legend i{display:inline-block;width:8px;height:8px;border-radius:2px;margin-right:6px;vertical-align:0}
.chart-wrap{overflow-x:auto}
.chart-wrap svg{display:block;width:100%;min-width:420px;height:auto}
.flow-hero{background:var(--card);color:var(--text);border:1px solid var(--line)}
.flow-hero h3{color:var(--ink)}
.flow-hero .desc{color:var(--muted)}
.flow-hero .mini-steps{margin-top:14px;display:flex;flex-direction:column;gap:0;border:1px solid var(--line);border-radius:var(--r-sm)}
.flow-hero .mini-steps div{padding:10px 12px;font-size:13.5px;display:flex;justify-content:space-between;gap:8px;border-top:1px solid var(--line-2)}
.flow-hero .mini-steps div:first-child{border-top:0}
.flow-hero .mini-steps b{color:var(--green);font-weight:500}
.flow-hero .btn{margin-top:14px}
.budget-bar,.bar{height:8px;background:var(--soft);border-radius:999px;overflow:hidden;margin:12px 0 6px}
.budget-bar div,.bar i{display:block;height:100%;background:var(--blue);border-radius:999px}
.bar.warn i{background:#F79009}.bar.full i{background:#F04438}
.steps-list{list-style:none;padding:0;margin:0}
.steps-list li{display:flex;gap:12px;align-items:center;padding:12px 0;border-top:1px solid var(--line-2)}
.steps-list li:first-child{border-top:0}
.steps-list .n{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;font-weight:600;font-size:12px;flex:none;background:var(--soft);color:var(--muted);border:1px solid var(--line)}
.steps-list .done .n{background:var(--blue);color:#fff;border-color:var(--blue)}
.steps-list small{display:block;color:var(--muted)}

/* ---------- tables / toolbar ---------- */
.table-wrap{overflow-x:auto;margin:0 -20px -20px;border-top:1px solid var(--line)}
.card-head+.table-wrap{margin-top:0}
table{width:100%;border-collapse:separate;border-spacing:0}
th{text-align:left;font-size:12px;font-weight:500;color:var(--muted);padding:10px 20px;background:var(--line-2);border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:12px 20px;border-bottom:1px solid var(--line-2);font-size:13.5px;vertical-align:top;color:var(--text)}
tbody tr:hover td{background:color-mix(in srgb,var(--soft) 55%,transparent)}
tr:last-child td{border-bottom:0}
td.det{color:var(--muted);font-size:12.5px;min-width:220px}
td.det b{color:var(--text);font-weight:500}
td.nowrap{white-space:nowrap}
.who{display:flex;align-items:center;gap:10px}
.who b{font-weight:500}
.who small{display:block;color:var(--muted);font-size:12.5px}
.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px;align-items:center}
.toolbar .input{max-width:300px}
.toolbar .sp{flex:1}
.tabs{display:inline-flex;gap:0;background:var(--card);border:1px solid var(--line);border-radius:var(--r-sm);padding:0;overflow:hidden;box-shadow:var(--shadow)}
.tabs button,.tabs a{border:0;border-left:1px solid var(--line);background:none;padding:0 14px;height:34px;font-weight:500;font-size:13px;color:var(--text);text-decoration:none!important;display:inline-flex;align-items:center}
.tabs button:first-child,.tabs a:first-child{border-left:0}
.tabs button.on,.tabs a.on{background:var(--soft);color:var(--ink);font-weight:600}
.empty{text-align:center;padding:40px 20px;color:var(--muted);font-size:13.5px}
.empty .big{display:none}
.empty .btn{margin-top:12px}
.status-sel{border:1px solid var(--line);border-radius:6px;height:28px;padding:0 6px;font-size:12.5px;font-weight:500;cursor:pointer;background:var(--card)}
.status-sel.new{color:var(--blue-2)}.status-sel.contacted{color:var(--amber)}
.status-sel.converted{color:var(--green)}.status-sel.closed{color:var(--muted)}
.list-row{display:flex;gap:16px;align-items:center;justify-content:space-between;padding:12px 0;border-top:1px solid var(--line-2);flex-wrap:wrap}
.list-row:first-child{border-top:0}
.skel{background:linear-gradient(90deg,var(--soft),var(--line-2),var(--soft));background-size:200% 100%;animation:sk 1.2s infinite;border-radius:var(--r);height:110px}
@keyframes sk{to{background-position:-200% 0}}

/* ---------- toggle switch ---------- */
.tog{position:relative;width:40px;height:22px;flex:none;border-radius:99px;border:0;background:#D0D5DD;transition:background .2s;padding:0}
.tog::after{content:"";position:absolute;top:2px;left:2px;width:18px;height:18px;border-radius:50%;background:#fff;transition:transform .2s;box-shadow:0 1px 3px rgba(16,24,40,.2)}
.tog[aria-checked="true"]{background:var(--blue)}
.tog[aria-checked="true"]::after{transform:translateX(18px)}
.tog:disabled{opacity:.5}
.tog.small{width:36px;height:20px}.tog.small::after{width:16px;height:16px}.tog.small[aria-checked="true"]::after{transform:translateX(16px)}

/* ---------- inbox (messages) ---------- */
.inbox{display:grid;grid-template-columns:320px 1fr;gap:0;min-height:600px;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;background:var(--card);box-shadow:var(--shadow)}
.inbox>.card{border:0;border-radius:0;box-shadow:none}
.conv-list{padding:8px;display:flex;flex-direction:column;gap:2px;overflow:auto;max-height:680px;border-right:1px solid var(--line)!important}
.conv{display:flex;gap:10px;align-items:center;border:0;background:none;text-align:left;padding:10px;border-radius:var(--r-sm);width:100%}
.conv:hover{background:var(--soft)}
.conv.on{background:var(--brand-soft)}
.conv .txt{min-width:0;flex:1}
.conv .txt b{display:flex;justify-content:space-between;font-size:13.5px;gap:8px;font-weight:500}
.conv .txt b small{color:var(--muted);font-weight:400;font-size:12px;white-space:nowrap}
.conv .txt p{margin:2px 0 0;color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat{display:flex;flex-direction:column;padding:0!important;overflow:hidden}
.chat-head{display:flex;align-items:center;gap:10px;padding:12px 20px;border-bottom:1px solid var(--line);min-height:60px}
.chat-head small{color:var(--muted);display:block;font-size:12.5px}
.chat-body{flex:1;padding:20px;display:flex;flex-direction:column;gap:8px;overflow:auto;max-height:560px;min-height:380px;background:var(--bg)}
.chat-body>*{flex-shrink:0}
.bubble{max-width:72%;padding:8px 12px;border-radius:10px;font-size:13.5px;white-space:pre-line;word-wrap:break-word;box-shadow:var(--shadow)}
.bubble time{display:block;font-size:11px;opacity:.7;margin-top:4px;text-align:right}
.bubble.in{background:var(--card);border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:3px;color:var(--ink)}
.bubble.out{background:var(--blue);color:#fff;align-self:flex-end;border-bottom-right-radius:3px}
.daysep{align-self:center;font-size:11.5px;background:var(--card);border:1px solid var(--line);border-radius:999px;padding:2px 10px;color:var(--muted)}
.chat-foot{padding:12px 20px;border-top:1px solid var(--line);color:var(--muted);font-size:12.5px;display:flex;align-items:center;gap:8px}
.back-btn{display:none}

/* ---------- flows (view) ---------- */
.flows-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:16px}
.flow-card{display:flex;flex-direction:column;gap:12px}
.flow-card .meta{display:flex;gap:14px;color:var(--muted);font-size:12.5px;flex-wrap:wrap}
.flow-card.selected{border-color:#84ADFF;box-shadow:var(--ring)}
.flow-map{overflow-x:auto;padding:8px 0}
.flow-map-inner{display:flex;flex-direction:column;align-items:center;min-width:320px}
.node{background:var(--card);border:1px solid var(--line);border-radius:var(--r-sm);padding:10px 14px;width:min(440px,100%);box-shadow:var(--shadow)}
.node small{display:block;color:var(--muted);font-size:11px;font-weight:600;margin-bottom:2px;text-transform:uppercase;letter-spacing:.05em}
.node b{font-size:13.5px;white-space:pre-line;font-weight:500}
.node .opts{margin-top:6px}
.node.start{background:var(--ink);color:var(--card);border-color:var(--ink)}
.node.start b,.node.start small{color:var(--card)}
.node.end{background:var(--green-bg);border-color:rgba(6,118,71,.2)}
.link{width:1px;height:20px;background:var(--line)}
.lock-note{display:flex;gap:10px;align-items:center;background:var(--soft);border:1px solid var(--line);border-radius:var(--r-sm);padding:10px 14px;font-size:13px;color:var(--muted);margin-top:16px}

/* ---------- choice cards (radio) ---------- */
.choice{display:flex;gap:10px;align-items:flex-start;border:1px solid var(--line);border-radius:var(--r-sm);padding:12px 14px;margin-bottom:8px;cursor:pointer;background:var(--card)}
.choice:has(input:checked){border-color:#84ADFF;background:var(--brand-soft)}
.choice input{margin-top:3px;width:16px;height:16px;flex:none;accent-color:var(--blue)}
.choice b{display:block;font-weight:500}.choice small{display:block;color:var(--muted);font-size:12.5px}
.choice span{flex:1}

/* ---------- tickets ---------- */
.ticket{border-top:1px solid var(--line-2);padding:14px 0}
.ticket:first-child{border-top:0}
.ticket p{margin:6px 0 0;white-space:pre-wrap}

/* ---------- toast ---------- */
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%) translateY(16px);background:var(--ink);color:var(--card);padding:10px 16px;border-radius:var(--r-sm);font-weight:500;font-size:13.5px;opacity:0;transition:.2s;z-index:60;max-width:90vw;pointer-events:none;box-shadow:var(--shadow-md)}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}

/* ---------- responsive ---------- */
@media (max-width:1100px){.stats{grid-template-columns:repeat(2,1fr)}.flows-grid{grid-template-columns:1fr 1fr}}
@media (max-width:900px){
  .auth{grid-template-columns:1fr}
  .auth-hero{display:none}
  .app,.app.rail{grid-template-columns:1fr}
  .side{position:fixed;inset:0 auto 0 0;width:264px;z-index:40;transform:translateX(-105%);transition:transform .25s}
  .side.open{transform:none}
  .app.rail .side{width:264px}
  .app.rail .logo span,.app.rail .nav span,.app.rail .nav-label,.app.rail .nav-client,.app.rail .side-foot{display:revert}
  .app.rail .nav a{justify-content:flex-start;padding:0 10px;width:100%;height:36px}
  .menu-btn{display:inline-grid}
  .grid-2,.inbox,.set-grid{grid-template-columns:1fr}
  .top{padding:0 16px}
  #app{padding:16px}
  .me span{display:none}
  .inbox.open .conv-list{display:none}
  .inbox:not(.open) .chat{display:none}
  .back-btn{display:inline-flex}
}
@media (max-width:560px){
  .stats,.flows-grid{grid-template-columns:1fr}
  .row2,.two,.three{grid-template-columns:1fr}
  .bot-status{display:none}
  .bubble{max-width:88%}
  .table-wrap{margin:0 -20px -20px}
}

.float-card svg{display:block;width:100%}

/* ---------- plan banner (client dashboard) ---------- */
.plan-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 16px;border-radius:var(--r);margin-bottom:20px;border:1px solid;font-size:13.5px}
.plan-banner.off{background:var(--red-bg);border-color:rgba(180,35,24,.2);color:var(--red)}
.plan-banner.warn{background:var(--amber-bg);border-color:rgba(181,71,8,.2);color:var(--amber)}
.plan-banner b{color:inherit}

/* ---------- pricing cards (dashboard + website) ---------- */
.price-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;align-items:stretch}
.price-card{position:relative;background:var(--card);border:1px solid var(--line);border-radius:14px;padding:24px;box-shadow:var(--shadow);display:flex;flex-direction:column}
.price-card.popular{border:2px solid var(--blue);box-shadow:0 12px 32px -12px rgba(37,99,235,.35)}
.price-badge{position:absolute;top:-11px;left:24px;background:var(--blue);color:#fff;font-size:11.5px;font-weight:600;padding:3px 10px;border-radius:999px}
.price-card h4{font-size:16px;font-weight:600;margin:0}
.price-tag{color:var(--muted);font-size:13px;margin:4px 0 16px;min-height:19px}
.price-amt{font-size:34px;font-weight:700;letter-spacing:-.03em;color:var(--ink);line-height:1.1}
.price-amt small{font-size:14px;font-weight:500;color:var(--muted);letter-spacing:0}
.price-was{font-size:13px;color:var(--muted);margin:6px 0 18px}
.price-was s{color:#98A2B3}
.price-feat{list-style:none;padding:0;margin:18px 0 0;display:grid;gap:10px;font-size:13.5px}
.price-feat li{display:flex;gap:10px;align-items:flex-start}
.price-feat li::before{content:"";flex:none;width:16px;height:16px;margin-top:2px;border-radius:50%;background:var(--brand-soft) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%232563EB' stroke-width='3.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M20 6 9 17l-5-5'/%3E%3C/svg%3E") center/10px no-repeat}
.pay-box{display:flex;gap:20px;align-items:flex-start}
.pay-qr{width:150px;height:150px;object-fit:contain;border:1px solid var(--line);border-radius:10px;padding:6px;background:#fff;flex:none}
.pay-box>div{flex:1;min-width:0}
@media (max-width:900px){.price-grid{grid-template-columns:1fr}.pay-box{flex-direction:column}.plan-banner{flex-direction:column;align-items:flex-start}}